Business Analyst

The Service is always looking for talented and skilled individuals to join our team. Diversity is not only part of the Service’s culture it is a core business strategy. We are building a workforce which is representative of the Canadian society and our programs and policies are designed to foster diversity and inclusion.

Important: Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Reference Number


Closing Date

2018-01-24 APPLY ON-LINE

Job Summary

The Business Analyst, with guidance and support from a Senior Business Analyst will work closely with the Project Manager to define the expected BA deliverables and scope for assigned projects. The BA will work closely with clients and project stakeholders to recommend the best solution(s) to meet the client business needs.

The functions a BA may be expected to perform include (but are not limited to):

Elicit Requirements:

  • Organize and facilitate requirements gathering sessions with project stakeholders, team members and end users. Prepare elicitation documents where required (e.g., survey questions);
  • Liase with the business and technology clients to facilitate the development of the business requirements into solutions;

Analyze Requirements:

  • Determine feasibility of the business requirements and alignment to business needs;
  • Troubleshoot and resolve problems by analysing and developing new approaches to existing practices;
  • Provide input to the Project Manager to manage the project scope.

Document Requirement Deliverables:

  • Produce User Stories and Use Cases
  • Prepare a User Acceptance Test Plan and User Acceptance Test Cases where required; and
  • Prepare the Business Requirements Document inclusive of requirements scope, project objectives, business problems and/or opportunities, solution context, functional, non-functional and data requirements.

Communicate, Verify and Validate Requirements:

  • Conduct requirements review walkthrough sessions with user experience/design, technology and end users;
  • Review applicable technology prototypes.


  • Undergraduate degree and four (4) years of experience *

NOTE: Any higher level of education could be recognized as experience.

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.


* Experience performing business analysis functions for Information Technology related products, solutions or services.

Candidates must also possess:

  • Two (2) years of significant* experience working on projects in an IM/IT environment with technical and non-technical stakeholders in which you were analysing requirements, liaising with business and technical stakeholders, leading requirement elicitation working sessions, developing and presenting recommendations/solutions to business partners and senior management.
  • Experience in the review, development and application of business process models such use cases, process maps, workflow diagrams.

Other Requirements

A written examination will be administered for the screening of candidates. The exam will be used to assess your writing communication skills and knowledge in business analysis.


  • Experience with the Software Development Lifecycle (SDLC).
  • Experience providing analysis, advice and recommendations related to the implementation of new technologies or applications.
  • Experience with BABOK methodologies.
  • CBAP certification
  • Experience with BPMN methodology
  • Experience with Agile methodology

*Significant: is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes his or her main functions over that period of time.


Organizational/multi-tasking skills, Adaptability / Flexibility, Analytical Skills, Communication and Initiative.

Who Can Apply

Canadian citizens eligible for a Top Secret security clearance.

Security Requirements

Candidates must be eligible to receive a Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important that you adhere to a zero tolerance illegal drug use from the time you submit your application.

Language Requirements

Bilingual non-imperative (BBB/BBB).

NOTE: For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment.

Salary Range

$75,330 to $91,650 per year (under review). Salary is commensurate with qualifications and experience.

Some relocation expenses may be reimbursed by the Service.

We Also Offer

Organized and recreational sports activities, on-site fitness facility, full service cafeteria, and bus route service within proximity.


Ottawa (Ontario)

Employment Conditions

Indeterminate (permanent) position with one (1) year probation

How To Apply

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

If you meet these requirements, you may submit your candidacy by clicking Apply Now and quote reference 17-968-08-063  in your cover letter.


CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to Employment Equity and encourages the equitable participation of all Canadians. If your application is retained and you require any special accommodation during the selection process, please advise us. The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.