Senior Business Analyst

The Service is always looking for talented and skilled individuals to join our team. Diversity is not only part of the Service’s culture it is a core business strategy. We are building a workforce which is representative of the Canadian society and our programs and policies are designed to foster diversity and inclusion.

Important: Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Reference Number


Closing Date

2018-01-24 APPLY ON-LINE

Job Summary

The Senior Business Analyst leads key activities including eliciting, analysing, validating and documenting business, organizational and/or IT operational requirements and related business rules to determine best solutions to client business needs, plans and objectives.

  • Support project initiatives that ensure maximum utilization of resources by developing, organizing and maintaining work plans and by controlling budgetary expenditures. 
  • Conduct business analysis and research to determine the integration of the evolving business requirements that will fulfill user needs and increase the efficiency and efficacy of the programs.
  • Develop plans, objectives and time frames for preparing business cases in collaboration with business clients by documenting client requirements, leading development of optimized business process flow, validating the process, validating / simulating the process and defining high-level solution options. 
  • Facilitate Business Case teams to fully document such cases and to obtain approval and funding by developing cost/benefit analysis, assisting clients to identify measurable objectives and benefits, researching documents and options, conducting return on investment studies and discussing operational and technical requirements with clients and senior management. 
  • Assess the effectiveness of the current programs; investigate and propose solutions by identifying current and future opportunities, developing business plans and strategies for implementation, seeking opportunities to work in collaboration and partnership with other departmental organizations. 
  • Develop and establish partnerships with lines of business in order to become fully knowledgeable with their business support systems, issues and processes. Identify current and future needs and develop business plans and strategies for their implementation. 
  • Conduct research, analysis and testing of new business solutions for possible use by clients by evaluating new products for their potential to address business requirements, by reading the trade press, attending conferences and seminars and meeting with manufacturers and service providers.


Bachelor’s degree* and seven (7) years of experience**

*Education: Business, Administration, Commerce, Computer Science, Engineering. Other fields of study may be considered. The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

** Experience performing business analysis functions for Information Technology related products, solutions or services.

NOTE: Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience.


Candidates must also possess:

  • Four (4) years of experience as a Business Analyst working with Information Technology business users to gather and document various types and levels of business needs and user requirements (such as rationale, scope, functional and non-functional requirements). 
  • Three (3) years of experience performing Business Analysis activities on Enterprise-wide business solutions. 
  • Three (3) years of experience in the development, implementation and validation of business procedures 
  • Three (3) years of experience in analyzing requirements, developing recommendations and presenting to management and/or clients for the development of business solutions.

Other Requirements

A written exam will be administered. If successful, you will be invited to an interview. The exam will serve to evaluate written communication skills and your knowledge in business analysis.


Collaboration, Communication, Problem Solving, Focus Results (Results Oriented).

Who Can Apply

Canadian citizens eligible for a Top Secret security clearance.

Security Requirements

Candidates must be eligible to receive a Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important that you adhere to a zero tolerance illegal drug use from the time you submit your application.

Language Requirements

Various language requirements:

  • Bilingual imperative (BBB/BBB) 
  • Bilingual non-imperative (BBB/BBB).

NOTE: For bilingual imperative positions, offers will be made to qualified candidates who meet the linguistic requirements. For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment.

Salary Range

$85,470 to $104,030 per year (under review). Salary is commensurate with qualifications and experience.

Some relocation expenses may be reimbursed by the Service.

We Also Offer At The National Headquaters

Organized and recreational sports activities, on-site fitness facility, full service cafeteria, and bus route service within proximity.


CSIS National Headquarters, Ottawa (Ontario)

Employment Conditions

Indeterminate (permanent) position with one (1) year probation

How To Apply

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

If you meet these requirements, you may submit your candidacy by clicking Apply Now and quote reference 17-968-09-045 in your cover letter.


CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to Employment Equity and encourages the equitable participation of all Canadians. If your application is retained and you require any special accommodation during the selection process, please advise us. The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.