Systems Analyst

The Service is always looking for talented and skilled individuals to join our team. Diversity is not only part of the Service’s culture it is a core business strategy. We are building a workforce which is representative of the Canadian society and our programs and policies are designed to foster diversity and inclusion.

Important: Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Reference Number


Closing Date

2018-01-24 APPLY ON-LINE

Job Summary

The Information Technology Solutions and Services (ITSS) Branch is the centralized authority for all matters pertaining to the delivery of corporate Information Technology (IT) services. We design and develop innovative information technology applications and systems and provide ongoing support of core information systems and services to enhance CSIS’ ability to fulfill its mandate.

The Business Solutions Division (BSD) is responsible for providing software applications and other solutions that support the IT-based business needs of the Service, whether corporate or operational. These solutions include the support and development of custom software applications and/or integrating COTS products that meet business requirements.

The Systems Analyst is responsible for leading technical teams and providing IT expertise on the development and support of new and existing suite of solutions offered by the ITSS.

  • Plan activities and lead technical resources to successful completion of solutions as per approved requirements.
  • Lead the technical team through the development activities ensuring effective tasking, scheduling, co-ordination and monitoring of activities and resource tasking to the projects activities.
  • Providing time estimates, task descriptions and resource requirements for the delivery of IT solutions.
  • Gather and/or Participate in the definition and analysis of user requirements and recommend improvements to current business solutions.
  • Develop technical solutions to meet business requirements, ensuring compliance with development best practices.
  • Liaise with other branches from an IT perspective on all matters related to the assigned program area(s) and to provide any required technical expertise, advice, guidance and recommendations.
  • Collaborate with other teams and clients in analyzing and developing solutions.
  • Maintain and support existing Production systems through incident management, problem resolution, and implementation of enhancements to existing solutions.
  • Support the installation and release of solutions to clients by developing and presenting information sessions and training seminars.
  • Ensure the analysis and design of computer systems adhere to appropriate IT standards and best practices including policies and directives of the federal government, the Service, and other policy centres.
  • Mentoring and knowledge transfer to other team members.
  • Ensure existing documentation is up to date at all time.


  • Undergraduate degree* and three (3) years of relevant experience**
  • Technologist diploma* or Professional technologist equivalency designation and four (4) years of relevant experience**

The educational program must be from an accredited learning institution recognized in Canada.

*Education: Computer Science, Computer / Electrical / Electronic Engineering or Network Security.


** Experience in performing the development and/or integration of software systems using one or more of the following technologies: C/C++, Java, C#, SQL, .Net, VB6, Hadoop and/or Pega Business Process Management (BPM) rules engine.

NOTE: Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience

Candidates must also possess:

  • Three (3) years of significant* and recent** experience in custom coding and/or COTS integration and customization.
  • One (1) year of recent** experience leading the implementation and contributing to the technical design of an IT solution which meets business requirements.
  • One (1) year of significant* experience performing and guiding the troubleshooting of technical issues.
  • Recent** experience in preparing technical solutions including duties such as feasibility studies and/or Proof of Concepts (POC) for application development and/or support issues
  • Significant* and recent** experience providing estimates as part of delivery plans for technical solutions.

* Significant experience is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes his or her main functions over that period of time.

** Recent experience is defined as experience acquired within the last five years.

Other Requirements

A written exam will be administered. If successful, you will be invited to an interview. The exam will serve to evaluate your knowledge as it pertains to this position.


  • Experience with Pega solution development.
  • Programming languages / software platforms: ESRI, OpenText Content Server, SAP, Cognos Enterprise, Hadoop/MapReduce/Spark, SharePoint Development, REST web services, JavaScript, JavaScript frameworks (e.g. AngularJS, ReactJS), Build support/engineering (e.g. TFS, Jenkins, Maven, GIT), Adobe LiveCycle/AEM, Drupal.


Analytical Skills, Initiative, Collaboration, Behavioural Flexibility, Communication.

Who Can Apply

Canadian citizens eligible for a Top Secret security clearance.

Security Requirements

Candidates must be eligible to receive a Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important that you adhere to a zero tolerance illegal drug use from the time you submit your application,

Language Requirements

Various language requirements:

  • English Essential (EE/AE)
  • Bilingual imperative (BBB/BBB)
  • Bilingual non-imperative (BBB/BBB).

NOTE: For bilingual imperative positions, offers will be made to qualified candidates who meet the linguistic requirements. For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment.

Salary Range

$77,330 to $91,650 per year (under review).

Salary is commensurate with qualifications and experience.

Some relocation expenses may be reimbursed by the Service.

We Also Offer

Organized and recreational sports activities, on-site fitness facility, full service cafeteria, and bus route service within proximity.


Ottawa (Ontario)

Employment Conditions

Indeterminate (permanent) position with one (1) year probation

How To Apply

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

If you meet these requirements, you may submit your candidacy by clicking Apply Now and quote reference 17-968-08-054 in your cover letter.


CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to Employment Equity and encourages the equitable participation of all Canadians. If your application is retained and you require any special accommodation during the selection process, please advise us. The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.